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Privacy Statement for The Long Weekend Retreat

The Long Weekend Retreat takes care to respect our customers' right to privacy and to fully comply with our obligations under the Privacy Act 1988 (Cth) (as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth)). We use any information we collect about customers only in accordance with our Privacy Policy and to provide a more customized service experience.

The Long Weekend Retreat Privacy Policy
The Privacy Policy applies to any personal information you provide to us:

  • When making a booking with us, online
  • Under any other agreement or arrangement

This Privacy Policy will also apply to any information about you that is provided to us by someone else.

What information do we collect?
The type of information we collect about you includes:

  • Your name
  • Your address
  • Telephone numbers
  • Email address
  • Drivers Licence number & expiry date
  • Credit Card number & expiry date

We will never collect sensitive information about you with out your express consent.

How we use your personal information
We generally collect your personal information for the following purposes:

  • To process your accommodation booking and other services requested
  • To conduct marketing activities and to conduct market research

Access & Correction of Information We Hold About You
We will, on request, provide you with access to the information we hold about you, unless there is an exception which applies under the National Privacy Principles, including for the purpose of correcting or updating information.

Your request to provide access to this information will be dealt with in a reasonable time.

We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date when we collect it.

If personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us and we will take reasonable steps to either correct this information, or if necessary, discuss alternative action with you.